Site Archives Engagement Metrics

Another Friday on the Road…


My travel time has increased about fifty percent over the same time last year.  My family seems about fifty percent happier.  Anyone see a correlation?  SIGH.
Here’s a fun discussion I read about recently…
In front of a crowd of 300 financial executives in February, a professor of human resources denounced the corporate HR profession for being mostly […]

ROI-H


I continue to work with my manufacturing client on determining the value of training initiatives on their bottom line.  Our goal is to better understand how an investment of a single training dollar impacts the cost of a company (turnover, increased productivity, decrease in defect rate) as well as increasing revenue (increased customer retention, repeat […]

5.5 on the Richter Scale


The Unemployment numbers came out recently and the numbers shook Wall street and Main street like an earthquake:
5.5% Unemployment Rate, up from 5.0 just a month before.  The highest monthly unemployment rate since October of ‘04.  The highest monthly increase in 22 years.  A loss of another 49,000 jobs on top of the 275,000 lost […]

The Chicken or the Egg…


In the most current Fortune Best Company issue, the editors provide some “linkage” information explaining the relationship between happy employees and business success.
There were numerous “blue ribbon” companies who showed up on several annual lists with two organizations showing up on seven “best of” lists:  P&G and Microsoft.  Each company was on the Fortune and Global […]

Catching the Attention of Senior Leadership


It’s interesting to learn what gets the attention of senior executives in an organization. 
The more I think I know, the more I realize how much more I have to learn. 
Wow.  That was deep.  Reread that last line.  That’s why I have a blog. 
Anyway…
One of the issues I constantly deal with is how to engage senior […]

The Fat At The Top Of The Cream


The new Fortune 100 Best Companies to Work For list just came out.  In case you are wondering, it’s the February 4, 2008 edition.  As a geeky researcher I love to put numbers together, take them apart, and then put them together another way.  As I continue to review the list, there was one metric […]

Another “World-Shattering” Study!


A recent study of human resource professionals looked at the value vs. use of various employee retention methods.  First, you know how I feel about retention surveys.  You get the right answers to the wrong question.  Employee engagement should be the goal of an organization.  Improved retention is just one of my outcomes.
Anyway…
What I found […]

A Closer Look at 5%


The unsettling news came out of the Bureau of Labor Statistics on January 4th.  The unemployment rate jumped to 5%, the highest since January of 2007.  The news, coupled with the sub-prime mess, has pushed the pundits (economic and political) to begin the recession talk, right in time for our next presidential election. 
Having studied the […]

Time to Waste Some Time


Sometimes my blogs write themselves…
A study came out today indicating employees waste 29% of their time on the job, equating to roughly 70 days per year employers are paying their employees for doing “nothin”.  This study determined the cost of this wasted time to business at $658,000,000,000 per year, and put 80% of “the blame” […]

Production Reduction


A couple of months ago I wrote about a different way to look at the impact workforce engagement has on the bottom line.
Everyone agrees that happy employees tend to stay with a company longer.  But just ’cause an employee stays with a company longer, it doesn’t mean they are working harder and smarter. 
So, I look […]